Hanging out at Starbucks will cost you; company reverses open-door policy
If you want to hang out or use the restroom at Starbucks, you맥스카지노re going to have to buy something.
Starbucks on Monday said it was reversing a policy that invited everyone into its stores. A new code of conduct 맥스카지노 which will be posted in all company-owned North American stores 맥스카지노 also bans discrimination or harassment, consumption of outside alcohol, smoking, vaping, drug use and panhandling.
Starbucks spokesperson Jaci Anderson said the new rules are designed to help prioritize paying customers. Anderson said most other retailers already have similar rules.
맥스카지노We want everyone to feel welcome and comfortable in our stores,맥스카지노 Anderson said. 맥스카지노By setting clear expectations for behavior and use of our spaces, we can create a better environment for everyone.맥스카지노
The code of conduct warns that violators will be asked to leave, and says the store may call law enforcement, if necessary. Starbucks said employees would receive training on enforcing the new policy.
The new rules reverse an open-door policy put in place in 2018, after two Black men were arrested at a Philadelphia Starbucks where they had gone for a business meeting. The individual store had a policy of asking non-paying customers to leave, and the men hadn't bought anything. But the arrest, which was caught on video, was a major embarrassment for the company.
At the time, Starbucks Chairman Howard Schultz said he didn맥스카지노t want people to feel 맥스카지노less than맥스카지노 if they were refused access.
맥스카지노We don맥스카지노t want to become a public bathroom, but we맥스카지노re going to make the right decision a hundred percent of the time and give people the key," Schultz said.
Since then, though, employees and customers have struggled with unruly and even dangerous behavior in stores. In 2022, Starbucks closed 16 stores around the country 맥스카지노 including six in Los Angeles and six in its hometown of Seattle 맥스카지노 for repeated safety issues, including drug use and other disruptive behaviors that threatened staff.
The new rule comes as part of a push by Starbucks' new chairman and CEO, Brian Niccol, to reinvigorate the chain's sagging sales. Niccol has said that he wants Starbucks to recapture the community coffeehouse feeling it used to have, before long drive-thru lines, mobile order backups and other issues made visits more of a chore.