사회복��행정론 인사괿�리 최종정리

제1절 인사괿�리의 개념 ·················· 1
1. 인사괿�리의 주된 목적 ·················· 1
2. 인사괿�리의 주된 기능 ·················· 1

제2절 인사괿�리의 과정 ·················· 2
1. 인사계획 ·················· 2
2. 모집 ·················· 2
3. 선발 ·················· 4
4. 선발절차 ·················· 5
5. 임명 ·················· 5
6. 승진 ·················· 5
7. 평가 ·················· 5
8. 해고 ·················· 5

제3절 보상 및 인센티브 시스템 ···· 5
1. 기본급여 ·················· 6
2. 초과시간 수당 ·················· 6
3. 근속 수당 ·················· 6
4. 인센티브제 ·················· 6

제4절 직원능력의 개발 ·················· 6
1. 직원능력개발의 성격 ·················· 7
2. 직원능력 개발 프로그램 ·················· 7
3. 직원능력개발의 종류 ·················· 7
4. 직원능력개발의 필요성 ·················· 8
5. 직원능력개발의 전략 ·················· 8

제5절 업무자의 평가 ·················· 9
1. 업무 및 업무평가를 통한 성과관리 ··· 9
2. 업무과업평가의 목적과 방향 ·············· 10
3. 업무과업평가의 문제점 ·················· 10
4. 반드시 지켜야할 평가과정의 원칙 ··· 10
5. 직업만족도 ·················· 11
6. 직업만족도의 영향요인 ·················· 11
7. 직업만족도의 중요성 ·················· 11

제6절 갈등관리 ·················· 12
1. 갈등관리 정의 ·················· 12
2. 갈등의 수준과 조직 유효성 ················· 12
3. 갈등의 원인 ·················· 12
4. 갈등관리의 전략과 방법 ·················· 13

제7절 슈퍼비전 ·················· 13
1. 슈퍼비전의 원칙 ·················· 13
2. 슈퍼비전의 과정 ·················· 14
3. 슈퍼바이저의 역할 ·················· 15
4. 슈퍼바이저의 자질과 활동 ·················· 16
5. 슈퍼비전의 학습 ·················· 16
6. 슈퍼비젼의 모델 ·················· 17
7. 사회복�� 실습의 목적 ·················· 17

제8절 인사 관리에 대한 최근 경향과 개선방안 ·················· 18
1. 인사괿�리의 최근경향 ·················· 18
2. 인사괿�리의 개선방안 ·················· 19

 [조원들의 생각] ·················· 20
 [참고문헌&자료] ·················· 21