GM고객짿�정요구사항,CSR(Aug., 2023)

1 Scope
1.1 Scope – General Motors*

2 References

3 Terms and definitions
3.1 Terms and definitions for the automotive industry*

4 Context of the organization

5 Leadership

6 Planning

7 Support
7.5.3.2.1 Record retention*

8 Operation
8.2.3.1.2 Customer designation special characteristics*
8.3.3.1 Product design input*
8.3.3.3 Special Characteristics*
8.3.4.4 Product approval process*
8.3.5.2 Manufacturing process design output*
8.3.6.1 Design and development changes – supplemental*
8.4.2.3 Supplier quality management system development*
8.4.2.4.1 Second-party audits*
8.4.2.5 Supplier development*
8.5.1.1 Control Plan*
8.5.1.2 Standardized work – operator instructions and visual standards*
8.5.1.6 Management of production tooling and manufacturing, test, inspection tooling and equipment*
8.5.6.1 Control of changes – supplemental*
8.5.6.1.1 Temporary change of process controls*
8.6.2 Layout inspection and functional testing*

9 Performance evaluation
9.1.1.1 Monitoring and measuring of manufacturing processes*
9.1.2.1 Customer satisfaction – supplemental*
9.2.2.3 Manufacturing process audit*
9.2.2.4 Product audit*

10 Improvement
10.2.3 Problem solving*
10.2.4 Error-proofing*
10.3.1 Continual improvement – supplemental*